Getting Internet in Japan 2024
In this article, we will list all the different ways and options for accessing the internet as a tourist in Japan. From the moment you arrive at the airport, to tips for staying connected in the city, and ending with the most popular and practical internet solutions, including Wi-Fi, SIM cards, and eSIM options.
While wireless hotspots are increasingly available across major cities, Wi-Fi access may be limited in remote areas. Therefore, renting a portable Wi-Fi and/or (e)SIM device is often recommended for consistent access.
Getting Wi-Fi at the Airport
Once you arrive in Japan, connecting to Wi-Fi is crucial to confirm travel plans, contact friends or family, or check for updates. Fortunately, Japan’s major international airports offer free Wi-Fi, so you can connect as soon as you arrive.
Each airport may have slightly different connection procedures, so here’s a quick guide:
- Tokyo - Narita Airport: Wi-Fi Information
- Tokyo - Haneda Airport: Wi-Fi Information
- Osaka - Kansai International (KIX): Wi-Fi Information
- Hokkaido - New Chitose Airport: Wi-Fi Information
- Nagoya - Central Japan Airport: Wi-Fi Information
- Fukuoka Airport: Wi-Fi Information
Getting Wi-Fi at the Hotel
Most major hotels in Japan offer complimentary Wi-Fi for their guests. However, it's important to note that traditional accommodations such as ryokan or minshuku may not offer internet, especially in remote rural areas. It's always a good idea to check Wi-Fi availability when booking your accommodation.
Getting Wi-Fi in the City
SoftBank: Free Wi-Fi Passport
SoftBank offers tourists a free Wi-Fi service with access to over 400,000 hotspots across Japan. This "Free Wi-Fi Passport" is available for two weeks. To access it, select SoftBank as your roaming provider and dial *8180 to receive your connection password. Look for SoftBank hotspots in restaurants, cafes, major train stations, and hotels.
Coffee Chains and Fast Food
Many coffee shops and fast food chains also offer free Wi-Fi, although you may need to register before accessing it. Be aware that speeds can vary depending on location.
Starbucks
- Connect to the “at_STARBUCKS_Wi2” network.
- Open your browser and click “Connect”.
- Accept the terms of use to complete the connection.
Wi-Fi sessions last 60 minutes, after which you must reconnect.
Tully’s Coffee
- Connect to the “tullys_Wi-Fi” network.
- Click “Connect to the internet” in your browser and accept the terms.
Please note, not all Tully’s locations offer Wi-Fi. Look for stores with "tullys_Wi-Fi" stickers.
McDonald’s
- Connect to the “t” network.
- Open your browser and agree to the terms of use.
Wi-Fi is available for 60-minute sessions. Not all McDonald’s locations offer Wi-Fi, so look for stores displaying free Wi-Fi stickers.
Convenience Stores (Konbini)
The country is home to over 50,000 konbini, with Tokyo having shops on seemingly every corner. Thanks to their widespread outreach and free Wi-Fi, convenience stores are a perfect place to connect to the internet and refuel with a fun Japanese snack. Below are Japan’s most popular konbini chains that offer free Wi-Fi.
Lawson
Lawson is one of Japan’s top three convenience store chains, with locations spread across the country, from Hokkaido in the north to Kagoshima in the south. Don’t miss the chance to try their famous fried chicken!
To use Lawson’s free Wi-Fi, start by connecting to the ‘LAWSON_Free_Wi-Fi’ network. Then, open your browser and follow the on-screen instructions. For first-time users, you’ll need to provide your email address and accept Lawson’s terms and conditions.
- Connect to the “LAWSON_Free_Wi-Fi” network.
- Follow the on-screen instructions in your browser to log in.
Lawson offers five 60-minute Wi-Fi sessions per day. However, Wi-Fi is not available at every store.
Instructions for Lawson’s free Wi-Fi
Find a Lawson store that offers free Wi-Fi
FamilyMart
FamilyMart is just as prevalent as Lawson and provides a diverse selection of pre-made meals, sandwiches, snacks, and coffee. Please note that as of August 1, 2022, FamilyMart has discontinued its free Famima_Wi-Fi. However, you can still access Wi-Fi at the convenience store through a free DOCOMO Wi-Fi membership program called 'd Wi-Fi.' Since the setup process can be more complicated than at other free Wi-Fi locations, we recommend considering alternatives.
As of August 1, 2022, FamilyMart has discontinued its free Wi-Fi service. However, you can access Wi-Fi via DOCOMO’s free “d Wi-Fi” service. Note that the registration process is in Japanese.
Getting Wi-Fi on the Shinkansen
Wi-Fi is available on Shinkansen trains, but connection speeds can vary depending on the number of passengers or your device. Wi-Fi is more reliable on weekdays when trains are less crowded. For more information, check the official Shinkansen website.
Free Wi-Fi hotspots vocabulary
Even though, in 2024, most Japanese free Wi-Fi hotspots often have an English version, there are still exceptions. In those cases, it could be a good opportunity to practice your Japanese if it’s not translated.
Getting Pocket Wi-Fi Rental
For guaranteed internet access throughout Japan, renting a pocket Wi-Fi device is the safest option. You can pick up a device at the airport or have it delivered to your hotel. Some services also allow you to reserve online before your arrival. A pocket Wi-Fi device ensures you can stay connected wherever you go.
Getting SIM/eSIM Wi-Fi Rental
Another convenient option for staying connected is renting or purchasing a SIM card. With eSIM technology, you can order one online and activate it immediately via email, without the need to wait in line at the airport. This option offers flexibility and convenience for modern travelers.
Conclusion
In 2024, there are numerous ways to access free Wi-Fi while traveling in Japan, from airports to convenience stores. However, for the most hassle-free experience, we recommend opting for a portable solution like pocket Wi-Fi or a travel SIM. Be sure to prepare accordingly, and don’t hesitate to explore other articles for more travel tips.
